In 2008, a fake news story posted on a news website's citizen reporting section about a popular computer manufacturer's CEO's bad health caused the shares of the company to fall by over 10% in a day and resulted in thousands of share holders bailing out from the company.

Another bank in north America had scores of its members standing on long queues to close their accounts after a news breakout online of it going bankrupt. These are not isolated stories, thousands of companies loose clients and customers to propaganda and negative news about them, sometimes genuine, sometimes constructed.

A lot of times a customer is unhappy and when he does not get a resolution from the employee of the company he was in contact with, is forced to go online and express his disappointment, when new customer research the company, they come across such articles and get influenced and choose another competitor.Online reputation management solutions are a set of tools and services to automate and help companies in managing their reputation online, on websites, blogs, forums, mailing lists, social networks and anywhere else.

We create customized solutions for companies to intelligently monitor the web and the hidden web to sniff out conversations about them, rank them in order and route these requests to the right person to deal with. We can help you use your existing resources to make such systems even more smarter and help you gather petabytes of critical data from the web about you and your competitor to take crucial business decisions.

If your firm, ever felt the need to watch what people say about your firm or if you ever though the web was a important source of business, market and competitor intelligence, we can help you create a solution tailor made for your needs, finely embedded in the web, so you are always in the know, always, before your competitors.